(Case study) — Fintech · UI/UX · Mobile app
TenX
Send money home. Instantly.
- Client
- TenX Money Exchange
- Category
- Finance mobile app
- Location
- Bengaluru, India
- Services
- UI/UX, App design, Branding
Client request
The client needed a modern remittance platform that makes sending money from Australia to India simple, fast and trustworthy — with competitive exchange rates, lower transaction costs, full regulatory compliance and transfers completed within minutes.
97%
Precise & reliable results
Project overview
TenX is a digital cross-border remittance platform that lets people send money from Australia to India within minutes through IMPS, at real-time interbank exchange rates with no hidden markups and some of the lowest fees in the market.
Built for speed, transparency and trust, it features streamlined onboarding, real-time transaction notifications and end-to-end encryption. As an AUSTRAC-registered platform, TenX offers a compliant and reliable way to support family back home.
Design process & timeline
A structured approach: user research and problem definition, then wireframes, prototypes and visual design.
Research
Observed user frustration with scattered financial tools, and identified a need for simplicity, visual balance and trust in finance design.
Wireframes
Created a flow focused on speed and clarity, prioritising the most frequent actions: transfer and add funds.
UI design
A focused interface with crimson accents for brand energy and visibility, and careful typography and spacing for readability.
Every decision prioritised speed, security and simplicity — from user research and streamlined wireframes to a modern, intuitive interface — to create a seamless, trustworthy money transfer experience.
Problem & solution
TenX is a fast, secure, user-friendly payment app that makes sending money, paying bills and buying online or in store smooth and effortless.
Problem
Users juggle many daily financial transactions. Traditional banking apps are often slow, overloaded with complex features and inconvenient for quick payments.
Solution
An all-in-one mobile payment app with speed, simplicity and security at your fingertips: instant transfers, seamless bill payments, QR-based offline payments and real-time expense tracking.
Logo design
A sharp, forward-leaning X that signals speed and movement across borders.
Typography & colour
Inter, chosen for its clean, modern and highly readable forms, paired with a confident crimson.
Inter
Geometric forms and friendly curves keep financial information easy to scan at every size.
User research
From research to launch, we studied how people manage multiple currencies and digital wallets, aiming for a faster, clearer and more trustworthy experience.
66%
want a unified dashboard that connects all their accounts and simplifies daily finances.
47%
65%
struggled to compare live rates and time transactions across platforms.
80%
were frustrated by complex conversions, unclear fees and multi-step transfers.
Social media
Out-of-home and social creative that carries the "send money home, instantly" message.
Screen design
The end-to-end flow, from first launch to a completed transfer.
A modern fintech interface that prioritises usability: review exchange rates, verify transfer amounts and start a transaction effortlessly.
Login & verification
A secure, frictionless login: sign in quickly with OTP verification or trusted providers such as Google and Apple ID for fast, flexible onboarding.
Identity verification (KYC)
A guided scanning process with clear instructions, progress tracking and easy recovery options — built for security and usability.
Transfer
A clean transfer screen showing live exchange rates, amounts, fees and delivery estimates for a secure, transparent remittance.
Recipients at a glance
Once KYC is complete, users see their recent recipients and can start a transfer at live exchange rates.
Bank selection
A searchable list of supported banks simplifies adding a recipient and helps users transfer with confidence.
Choose a recipient
Find existing beneficiaries or add a new one from a searchable list, streamlining every transfer.
Secure checkout
Enter card details, choose to save the card and confirm through an encrypted checkout.
Confirmation
Immediate reassurance of a successful transfer, with transaction records and receipt sharing for future reference.
Disputes & transaction states
Clear, calm flows for the moments that matter most — when something needs attention.
Final screens
After rounds of user testing and feedback, the refined TenX: a faster, smarter and more intuitive way to manage global currencies.
2K+
Users rated TenX highly for feeling safe sending money.